1.You may return it for an exchange or refund in 14 days since you receive the product.
2.Customers must first send a clear photo or video of the damaged or defective product, Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s).
3. After we verify the issues and prove that is a DOA case, we can send you a new item free of charge (we will reimburse you the return shipping cost), or you can choose to receive a full refund.
4. If the ordered device has not the exact colour or specification that you have ordered, you may return it for an exchange or refund. At this point, you may choose one of the alternative If you receive a product that is different in appearance or function from the device that you ordered, for example in a different colour, you may request an exchange or a refund.
5. Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.